For merchants

What should I do if my bank rejects the withdrawal?

If your bank rejects the withdrawal, follow these steps:

  • Contact your bank: Reach out to your bank to understand the reason for the rejection. There may be specific requirements or restrictions in place.
  • Verify details: Ensure all bank details provided to Sheepy are correct and up to date.
  • Contact Sheepy support: If the issue persists, contact Sheepy support via [email protected] with your transaction details for further assistance.

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