Account security

What should I do if I don't receive any email notifications from Sheepy?

If you don't receive any email notifications from Sheepy, you should check the following:

  • Make sure you have enabled the email notifications that you want to receive in your settings. See above for how to manage your email notifications settings on Sheepy.
  • Make sure you have entered a valid and active email address in your profile. See above for how to change your email address on Sheepy.
  • Check your spam or junk folder in your email account. Sometimes email notifications from Sheepy may be filtered as spam by your email provider. If you find any emails from Sheepy in your spam or junk folder, mark them as not spam or add them to your contacts or safe senders list.
  • Contact our support team by filling out the contact form on their website or by sending an email to [email protected]. We will help you troubleshoot the issue and restore your email notifications.

Ready to get started?

Create your account in minutes, start accepting crypto payments, and unlock the future of crypto transactions today. For a custom package tailored to your needs, the Sheepy team is here to help.
icon hours
Individual support round-the-clock
Experience personalized support with Sheepy. Our dedicated team is available 24/7 via chat and email to assist you at every step.
icon copy
Start integrating right away
Experience personalized support with Sheepy. Our dedicated team is available 24/7 via chat and email to assist you at every step.