For customers
General
Explore answers to basic questions about Sheepy. Gain the insights you need to make the most of our platform.
Invoice processing
Streamline your invoice experience with Sheepy to keep payments flowing.
How do I pay a Sheepy invoice? '%3e%3cpath%20id='Vector'%20d='M9%206L15%2012L9%2018'%20stroke='black'%20stroke-width='2'%20stroke-linecap='round'%20stroke-linejoin='round'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_635_62406'%3e%3crect%20width='24'%20height='24'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
What does an invoice with the status "Confirming" mean? What should I do if my transaction has been awaiting confirmation for 5 days? What does the invoice expiry mean? How do I resolve an "Invoice expired" error when trying to pay? What if I pay with a different currency than selected at checkout? What should I do about exchange rate issues when paying an invoice? How to get a refund?
What does an invoice with the status "Confirming" mean? What should I do if my transaction has been awaiting confirmation for 5 days? What does the invoice expiry mean? How do I resolve an "Invoice expired" error when trying to pay? What if I pay with a different currency than selected at checkout? What should I do about exchange rate issues when paying an invoice? How to get a refund? Mass payouts
Enjoy the efficiency of mass payouts with Sheepy - learn how to effortlessly use and track bulk payments with confidence.
What are mass payouts? Which currencies can I receive payouts in? How long does it take to receive a payout? Are there any fees for receiving mass payouts? What information do I need to provide to receive a payout? Can I receive a payout to my existing cryptocurrency wallet? What should I do if I haven't received my payout?
Which currencies can I receive payouts in? How long does it take to receive a payout? Are there any fees for receiving mass payouts? What information do I need to provide to receive a payout? Can I receive a payout to my existing cryptocurrency wallet? What should I do if I haven't received my payout? Deposit addresses
Discover how Sheepy's deposit addresses simplify cryptocurrency payments.
What is a deposit address? Can I reuse a deposit address for multiple transactions? Do I get a unique deposit address for each cryptocurrency I pay with? How long does payment processing take after sending to the deposit address? What if I send the wrong cryptocurrency to the deposit address? What should I do if I sent cryptocurrency to the wrong deposit address? Why is my deposit address showing as invalid?
Can I reuse a deposit address for multiple transactions? Do I get a unique deposit address for each cryptocurrency I pay with? How long does payment processing take after sending to the deposit address? What if I send the wrong cryptocurrency to the deposit address? What should I do if I sent cryptocurrency to the wrong deposit address? Why is my deposit address showing as invalid? Fiat-to-crypto onramp
Effortlessly converting fiat to crypto with Sheepy - explore our onramp solution for quick and secure swaps.
Support
We're here to help - experience responsive and reliable support with Sheepy whenever you need it.
Connect with our expert team
Ready to get started?
Create your account in minutes, start accepting crypto payments, and unlock the future of crypto transactions today. For a custom package tailored to your needs, the Sheepy team is here to help.
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Individual support round-the-clock
Experience personalized support with Sheepy. Our dedicated team is available 24/7 via chat and email to assist you at every step.
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Start integrating right away
Experience personalized support with Sheepy. Our dedicated team is available 24/7 via chat and email to assist you at every step.
