What should I do about exchange rate issues when paying an invoice?

Cryptocurrency exchange rates can vary between wallets and services, causing discrepancies in the fiat amount displayed. To avoid issues, always enter the exact cryptocurrency amount shown on the invoice when making a manual payment.

  • Overpayment: If you overpay, Sheepy will automatically present a refund form on the invoice after the system approves the payment.
  • Underpayment: If you underpay, the invoice will display the amount still owed. Simply make the second transaction to cover the underpaid amount before the invoice expires. Once you make sufficient payment, your transaction will be confirmed.

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