For merchants

How do I refund a fully paid invoice?

To refund a fully paid invoice on Sheepy:

  • Log in: Access your Sheepy account.
  • Navigate: Go to the specific invoice you want to refund.
  • Initiate refund: Click the "Refund" button.

Please note that a 5% fee will be charged for each refund, in addition to any external fees. Refunds can only be made in the same cryptocurrency that was originally paid, and the refund amount will be based on the current exchange rate at the time of the refund.

Ready to get started?

Create your account in minutes, start accepting crypto payments, and unlock the future of crypto transactions today. For a custom package tailored to your needs, the Sheepy team is here to help.
icon hours
Individual support round-the-clock
Experience personalized support with Sheepy. Our dedicated team is available 24/7 via chat and email to assist you at every step.
icon copy
Start integrating right away
Experience personalized support with Sheepy. Our dedicated team is available 24/7 via chat and email to assist you at every step.